Things You Need To Know Before We Move You
Time STARTS from our office and ENDS back at our office MINUS any breaks that the crew might take.
Everything must be cleared off the TOP OF ALL FURNITURE before we arrive (so that we don’t have to waste any time doing that).
All drawers and storage cabinets and
DESKS must be completely empty. That way the crew
can move quicker and they won’t get hurt.
LATERAL and WOOD file cabinets must also be empty (so that they
won‘t fall apart and be damaged.)
JEWELRY CHESTS should be emptied or wrapped with a bath towel and taped.
BOXES must be full, closed FLAT and TAPED shut. Label each box for the room they go to. Use small boxes for heavy & fragile items.
If you need WARDROBES for your hanging clothes, we need to know before we arrive so that we can bring them with us. Rent is $5 each.
GAS DRYERS and GAS STOVES must be unhooked before we arrive by a licensed plumber or by the home owner. (We are not allowed to do this.)
REFRIGERATORS must be emptied by the home owner before being placed on the truck. They are usually one of the last items put on the truck.
THINGS WE DO NOT TAKE: Propane
tanks, gas cans, unboxed oil paintings; unboxed lamp shades;
computers, stereos and VCRs not in their original boxes.
We can take TVs but we are released from liability if Plasma and
Flat screen TV’s are not in their original boxes.
We have canvas runners we can use to PROTECT YOUR FLOOR if it is raining, and special stick-to-the-floor runners which we sell.
This is a NON-BINDING ESTIMATE meaning that the time that it takes in real life is the time that we charge. 9 times out of 10 we can get the job done faster than the estimate when we have a complete list. However, if the estimate shows one full truck load at 8 hours, but we have to return for a 2nd truck load, we have to charge accordingly, whether it‘s 2, 4, or 8 additional hours. Fully completed estimates help us with our scheduling and help our customers know the approximate cost of the move.
Our RATES are $85 per hour for 2 men and a truck and $115 per hour for 3 men and a truck Mon – Fri and $95/$130 on Saturdays. 3 men work faster than two men, so the end price ends up being the same. We decide. A job that takes 2 men 8 hours, takes 3 men 6 hours.
There is an extra charge for PIANOS ($75 or $125 depending on the piano size) and SAFES ($35 per 100 pounds for safes under 800 lbs).
We don’t take CREDIT CARDS. Payment must be with CASH or PERSONAL CHECK if one of the two addresses on the paperwork is on the check and the sequence number in the top corner is over 500. Storage moves and load-only jobs require cash. Don’t pack the checkbook in a box.
(Because people ask) TIPPING IS ALLOWED: Tips should reflect the efficiency and quality of the work. If they do any damages they should not be tipped at all.
Things that are RELEASED FROM LIABILITY: a. Furniture that is taken apart or moved by the customers. b. Customer assembled PARTICLE WOOD furniture. c. Contents of boxes packed or unpacked by the customer. d. Leather furniture if it has to go through a tight space. E. Electronic items not dropped or crushed by the Movers.
DAMAGES AND RECOVERY: There are 4
levels of insurance you can choose from (required by law
of all movers in Illinois). If there are damages, the
mover or the insurance company has the right to first make
repairs up to the value of the insurance chosen. The
mover is released from repair liability if the piece of
furniture is not allowed to be removed from the customer’s home.
a) The first level is FREE. However,
reimbursement is only at 30 cents per pound per article. That
means that if something weighs 100 lbs, the most you will get is
$30 for the item. If the item weighs 10 lbs, the most your will
get is $3.00 for the item.
b) The second level of coverage is our DEFAULT VALUE.
The coverage limit is $2.00 times the total weight of the
shipment. A fully loaded 24’ box truck contains ~10,000 lbs. A
full load is covered up to $20,000. A half load, $10,000. A 50%
loaded truck costs $50. 100%=$100
c) If the default value doesn’t give you enough coverage,
you can DECLARE the actual value of ALL
your items. Let’s say your items are worth $30,000, that
would cost $150 at 50 cents per $100 value.
d) The fourth option has a $0, $250 or a $500 deductible.
This option requires a page long document to be filled out.
Rates are $.60 per $100 for 0 deductible, $.45 per $100 for $250
deductible, and $.25 per $100 for $500 deductible.
Most people choose option 1 or 2 depending on the quality
of their furniture. The customer’s contents must
be insured as a whole.
A walk through inspection will occur 1) before the move begins to see where the furniture is located & to note prior damages), 2) after the truck is loaded and 3) after the truck is emptied to check for damages, forgotten furniture, and moving tools and blankets left behind in the house and porch.
There is a $170 CHARGE if the job is CANCELLED within 24 hours of the move time (to cover expenses incurred as a result)
Customer agrees with all the terms (front and back of Estimated Cost of Services, Phone Estimate Work Sheet, & TERMS AND CONDITIONS)
Customer Signature __________________________________________________________________ Date ____________________________
OFFICE USE……………...Job# ____________ Date of Move _________________ Last name of Customer _____________________________